questions and answers

When can I expect my parcel?

If possible, your delivery will reach the shipping provider by 4:30 p.m. Within Germany, shipments take 1-4 days to arrive. Shipments within or outside of Europe take a little longer.

Packaging material

Shipping box

Our shipping box is made exclusively from recycled paper

Filling materials

Unfortunately, we can't do without filling materials. We only use plastic-free filling materials. However, we make sure to use existing filling materials first. Then we use materials made from biodegradable materials like cornstarch. If you have a better idea, please let us know. naturkosmetik@pure-soul.de 

Can I return my order?

We want you to be 100% satisfied with our deodorant cream. That's why we offer a 30-day satisfaction guarantee. If you don't like the deodorant cream, please write to us at naturkosmetik@pure-soul.de and briefly explain why you are dissatisfied. We are committed to continuing to develop and improve ourselves and our product. That's why your feedback is so important to us. We will then refund the purchase price after you return the products.

30-day satisfaction guarantee

We want you to be 100% satisfied with our deodorant cream. That's why we offer a 30-day satisfaction guarantee. If you don't like the deodorant cream, please write to us at naturkosmetik@pure-soul.de and briefly explain why you are dissatisfied. We are committed to continuing to develop and improve ourselves and our product. That's why your feedback is so important to us. We will then refund the purchase price after you return the products.

Does the deodorant burn after shaving?

The mild composition does not burn, but rather cares for the shaved skin and can even prevent razor burn or pimples that sometimes occur after shaving.

The deodorant contains only natural ingredients. Can it even work?

We tried a lot of deodorants before discovering this formula. Stefan was skeptical at first, but since trying it himself, he's become a fan of PURE SOUL deodorants.

Aside from the many reviews on our site that prove they really work, we also have many craftsmen in our circle of friends who perform physical labor every day, sometimes in high temperatures. They swear by PURE SOUL Deodorant Cream!

Of course, we are very pleased about that.

Are the cans made of aluminum?

We don't use aluminum in the can, nor is the can itself made of aluminum. Tinplate is much more environmentally friendly and can be fished out of the trash with a magnet and recycled into new cans. A thousand times better than aluminum cans.

How do I apply the deodorant cream?

Take a pea-sized amount with your finger and spread it under your armpit. If you don't want to use your finger, you can also use a cosmetic spatula, a popsicle stick, the handle of a spoon, or something similar. For hygiene reasons, there's no reason not to use your finger. Germs have no chance of multiplying in the alkaline environment of deodorant cream.

Does the deodorant leave streaks on clothes?

NO, there isn't. We don't use any ingredients that stain or leave residue.

Does the deodorant really protect all day?

Of course, there are differences from person to person, but on average, deodorant lasts 24 hours. Some people wear it all day, while others only apply it every two days.

Do the deodorants contain aluminum salts?

No! We take great care with that.

Does the deodorant leave residue on clothes?

We do not use any materials that discolor.

To name a few examples that can lead to problems:

  • Zinc oxide can leave white marks (but we do not use it)
  • Yellow stains can be caused by beeswax. Beeswax has a melting point of 62-65°C. This means that residue may form during a normal wash cycle at 30°C.
  • Yellow stains can also be caused by sweat. However, if you haven't had any problems with them before, it's unlikely that they'll suddenly appear now.
  • According to a textile retailer, yellow stains can also be caused by additives in the textiles.

Are your products only available to buy online?

If you would like to purchase our deodorant creams at your favorite store, just ask the owner.

Here you can find a list of stores that already carry PURE SOUL.

Sales outlets

We're constantly working to convince more organic markets and unpackaged stores to stock our deodorant cream. Customer feedback is highly valued at many markets. Feel free to ask your local market about PURE SOUL. Perhaps PURE SOUL will soon be available in your area, too.

Why don't you use glass?

Glass jars are not only heavy, but usually also have a screw cap made of plastic. We want to create a plastic-free alternative with our jars and therefore avoid plastic wherever possible.

Our tinplate cans are also much lighter than glass jars.

This is noticeable in the transport routes from our suppliers to us and also on the way to you. This is why glass has a worse CO2 footprint than our cans.

Tinplate can be 100% recycled.

Are the deodorants also available with perfume?

We have consciously decided against using perfumes as an ingredient in our products. We want to keep our products as natural as possible. Therefore, we have also banned all unnecessary ingredients.

How long does the deodorant last?

Once opened, the solid deodorant has a shelf life of 24 months.

How do I store the deodorant properly?

PURE SOUL deodorant is made from natural ingredients. You can treat it like chocolate. It's best to store it in a place that doesn't get too hot when camping.

How do I use the deodorant if I don't want to put my finger in the can and on my armpit?

You can use a cosmetic spatula, or if you don't have one, the handle of a teaspoon. If you find it unhygienic, after a shower is an ideal time to apply deodorant. This opens your pores and allows the nourishing and odor-binding ingredients to penetrate your skin.

Do you use palm oil?

No, of course not. In our opinion, that has no place in a sustainable deodorant.